Yes! gamescom asia is open to the public from 20* – 22 October 2023.

Refer to our dates and time page for the latest information.

*20 October is open to SuperFan ticket holders only.

We are located at Suntec Singapore Convention & Exhibition Centre.

Suntec Singapore Convention & Exhibition Centre is located at the heart of the Central Business District and is therefore easily accessible by public transport. For more information on how to get to the venue, please refer to this page.

You are not required to be vaccinated to enter. Masks are optional; however, we ask all attendees to remain mindful of their surroundings and practice social responsibility when attending the event. If you are feeling unwell, please stay home.

Any change in policies will be updated in accordance with the Singapore Government guidelines. Please access https://www.moh.gov.sg/news-highlights for the latest updates.

gamescom asia supports Singapore's Garden City Fund, a registered charity and IPC established by the National Parks Board, through its Plant-A-Tree programme as part of the OneMillionTrees Movement. Through this partnership, gamescom asia supports Singapore's efforts in preserving its legacy as a lush and vibrant City in Nature. More info on our gamescom asia cares page. Donate here.

For further initiatives, please refer to this page.

*SuperFan tickets can only be purchased until 19 October or till sold out. SuperFan ticketholders will receive an email with their -15% official merch discount code separately.

Ticket prices above exclude a per ticket Booking Fee of SGD4 (for tickets above SGD 40), SGD 3 (for tickets between SGD 20.01 - SGD 40) and SGD 1 (for tickets SGD 20 and below). Prices include Singapore GST (Goods & Services Tax).

All children 12 years old and below must be accompanied by a parent or guardian at all times. 

gamescom asia will not be responsible for any minors left unattended at, in or around the event venue.

Please be aware that parts of the Entertainment Zone may contain adult content, graphic images, or violence. Games rated ADV16 and M18 will be showcased in enclosed areas and access will be subject to ID verification. 

BookMyShow is the official ticketing partner and will also be available onsite. Please only purchase official tickets from BookMyShow. If found with an unofficial (e.g.: fake) ticket, you will not be allowed entry into the event.

Ticket scalping and illegal sales of other merchandise (without a paid booth) is prohibited. Third-party sales are not endorsed by gamescom asia and there is no assurance that your ticket will be valid if bought from one. gamescom asia will not entertain requests for refund or assistance if your ticket has been bought from a third party other than BookMyShow.

gamescom asia only accepts cashless payments via BookMyShow online and at onsite ticketing counters.

Tickets are not transferable, non-refundable and non-exchangeable.

Tickets may not be resold, nor redistributed or used for any commercial or marketing event, activity, promotion or purpose without the prior written consent of gamescom asia and the ticketing agent. All rights reserved to cancel any tickets have been transferred, redistributed or otherwise used without the prior written consent of gamescom asia and to deny any such ticket holder entry.

For any queries or issues pertaining to the purchase of gamescom asia tickets, please call BookMyShow at +65 65918871 or write to sg.care@bookmyshow.com for assistance.

You will need to exchange for a wristband for admission into the event hall with your ticket.

You will need to present your ticket(s) at the registration area to exchange for wristband(s). Entry will not be allowed if your wristband is damaged or fits loosely on your wrist and can slip off easily.

Definitely! Please remember to bring certified documents with you for security checks. However, should there be a large crowd, entry may be limited so that we can ensure you and your guide dog’s safety.

If you require further assistance, please feel free to reach out to our event staff or contact us at info@gamescom.asia.

No, attendees with pets will be turned away. Only guide dogs for visually impaired persons will be allowed.

Yes, wheelchairs will be allowed at the event. If you have any concerns regarding wheelchair accessibility, please reach out to us at info@gamescom.asia.

Last entry will be one hour before the closing time. Refer to our dates and time page for more information.

Attendees are allowed to hang out around the event area, but you are reminded not to obstruct walkways and doors. The event staff reserves the right to ask any attendee to move from the affected area(s).

Bag checks will be conducted before you can enter the event area. For faster clearance, have your bags opened and ready to be checked before it is your turn.

While you can take pictures/videos of any attendees/cosplayers/personalities during the event, please seek permission and respect their rights to say no.

gamescom asia has a zero-tolerance policy for harassment of any kind, including verbal, physical, sexual or psychological harassment/abuse. If you think that you or anyone else are a victim of such harassment, please approach the event staff onsite or notify the authorities.

Please refer to our Safe Space Policy for more details.

By entering the event area, attendees agree to have read and understood these house rules and comply with and be bound by these house rules:

• By entering the event area, attendees hereby give consent to having your likeness taken in video or photo and/or published by attending media.
• Attendees are held to follow instructions, regulations and/or directions of gamescom asia and security staff at all times.
• gamescom asia takes no responsibility for any damages on any grounds whatsoever, which directly or indirectly arise out of acts or omissions of gamescom asia, persons in its service, other persons who are working at the event, or third parties during or in connection with the activities at the event, unless the damage is caused by intent or gross negligence by gamescom asia
• Attendees are reminded to dispose of their trash in the proper bins. If you cannot find a rubbish bin, hold onto your trash until you can find one.
• Please do not abuse convention facilities. This includes putting signs on walls, removing anything from the event area, vandalising signs or posters, littering, vaping or smoking in the event area, amongst a variety of other things.
• gamescom asia staff and security have the rights to ask you to leave the event halls if you are behaving inappropriately - and any refund requests will not be entertained.
• The Organiser will have the final say in these matters and/or matters not covered by these house rules.

No outside food and drinks are allowed in the event hall.

You can purchase them at the Food Alley!

Sale of alcohol and alcoholic beverages will only be sold to individuals above the age of 18. A valid government-issued ID is required, and attendees have to present this first on demand.

Here are some things to take note for cosplaying at gamescom asia:

• There are no restrictions on the genre of costumes that can be worn in the event area.
• If your costume is military, paramilitary, or law-enforcement themed, please be mindful at all times about public perception. Please make an indication or feature on the costume that would indicate that it is not a real uniform. This also applies to any costumes that are from, but not limited to, games, pop culture, anime and manga.
• If your costume consists of a feature that conceals facial features, you may be asked to remove the feature at any time. This includes, but not limited to, masks, helmets, and bandanas.
• If your costume is out-sized or has features that protrude out, please be mindful of your surroundings while walking around and to avoid accidentally hitting other attendees.
• The event staff reserves the right to ask any attendee to leave the event area or request the attendee to change out of costumes that are deemed inappropriate (but not limited to), e.g. indecent exposure (public exposure of genitalia, buttocks or breasts), outrage of modesty, make cause for public alarm (for example, terrorist suicide bomber outfit), etc.
• Attendees should not engage in poses that are suggestive or make cause for public alarm.

• Replica weapons should be transported to and from the event in a covered bag, e.g. rifle bag for replica firearms or cloth sheath for swords. Only take them out once you are in the event area.
• Anything that is able to discharge a projectile should be made safe.
• Prop bows will be allowed providing all arrows have soft tips made of foam or cardboard.
• Nerf guns should be unloaded and/or batteries removed.
• Replica edged weapons (e.g. swords, daggers, thrown weapons) made of metal, of any length, are not allowed at the event, even if the cutting edges are blunt.
• All replica firearms are required to have their muzzle tips coloured in orange.
• There will be spot checks of replica weapons and props will be made onsite.
• When walking around with replica weapons and props, please avoid carrying them in an aggressive manner, e.g. shouldering rifles, fingers inside trigger guards, swords raised, etc. If possible, carry firearms with your fingers away from the trigger and pointed downwards, and weapons sheathed. If you wish to present your weapon aggressively, we ask that you only do so when posing for a photo.
• When leaving the event area, please be reminded to keep the replica weapons for transport. Do not carry weapons outside of the event area openly to avoid alarming the public.
• Please note that onsite security has the final say regarding admissibility.

gamescom asia has a zero-tolerance policy for harassment of any kind, including but not limited to stalking, deliberate intimidation, and unwelcome physical attention/assault. Cosplay is not consent – do not touch the cosplayer and/or their costumes without express consent. Seek permission before taking photos of or with cosplayers and respect their right to say no. If a cosplayer is rushing somewhere, resting, or eating, respect their space and approach them at a later time.

Please refer to our Safe Space Policy for more details.