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business area FAQs | gamescom asia

General FAQs

When and where will gamescom asia be held?

gamescom asia will be held in Singapore across 4 days, from Thursday to Sunday, 17 - 20 October 2024 at Suntec Singapore Convention & Exhibition Centre and online on 17 October.

business area: 17 - 18 October 2024

entertainment area: 18 - 20 October 2024 (18 October, limited preview)

Refer to our dates and time page for the latest information.

What is happening at gamescom asia?

There's loads! gamescom asia 2024 consists of a business area and conference for business visitors and an entertainment area online shows programme for the public. Information on all the activities featured throughout the show will be released closer to the event dates. Keep an eye out for future announcements!

Is gamescom asia a physical event?

That's right! And we look forward to seeing you in-person this October.

The digital component of our returning online show is PRIMETIME, which will air on 17 October from 8:00 pm to 9:00 pm SGT. It will be accessible via major streaming platforms. More information on how you can watch PRIMETIME will be announced closer to the date.

Can the public access gamescom asia this year?

Absolutely! The entertainment area will be open to the public from 18 - 20 October. We welcome all passionate gaming fans to attend. Bear in mind that gamescom asia is a ticketed event and you will need to purchase a ticket for entry.

What sustainability related initiatives is gamescom asia implementing?

At gamescom asia, we consistently strive to improve our sustainability practices. We take decisive steps to reduce our environmental impact, from minimising printed materials to promoting recycling in line with Koelnmesse's Tradefairer programme and the Singapore MICE Sustainability Roadmap. For more details, please refer to this page.

business area Information and Registration - For Business

What is in the business area?

The business area consists of the business area exhibition and conference.

Open for entry from 17 - 18 October 2024 (Thursday and Friday) at Suntec Convention & Exhibition Centre, Level 4.

For more information about what you can expect in the business area, see here.

To register for the business area, go here.

Can I enter the business area?

Access to the gamescom asia business area is strictly for industry professionals only, members of the public are not allowed. Koelnmesse Pte Ltd reserves the right to conduct business visitor checks on site.

All registrations are vetted for eligibility, and you will need to present a business card or other suitable documentation onsite along with your ticket, indicating that you:

  • Are professionally involved with the development, manufacture or sale/trade of games and/or their accessories and/or professionally use/incorporate such content significantly in other industries.
  • You belong to other stakeholders from the segment of professional esports and related industries of gaming, media, advertising and licences, as well as the participating service industries.

Business visitors must be at least 18 years old to be granted entry.

What types of business tickets are there?

There are 3 categories of business area tickets - business visitor, VIP and conference attendee.

Ticket Type

Early Bird*
(until 17 Sept)

Standard*
(18 Sept - 16 Oct)

Onsite*
(17 - 18 Oct)

conference attendee (17 - 18 October)

$195

$295

$395

VIP (17 - 18 October)

$995

$1,095

$1,195

business visitor (17 - 18 October)

FREE

FREE

$25

*all prices stated are before GST (9%)

What is included in my conference attendee ticket?

  • Access to the conference and business area exhibition on 17 - 18 October (lunch vouchers included).
  • Access to the b2b party on 18 October.
  • Access to the entertainment area on 18 - 20 October.
  • Access to the gamescom biz app for networking.
  • Opportunity to participate in the gamescom asia invest circle on 17 October (subject to organiser's approval). More info coming soon.

What is included in my VIP ticket?

  • Access to the conference and business area exhibition on 17 - 18 October (coffee and lunch in VIP lounge included).
  • Access to the b2b party on 18 October.
  • Access to entertainment area on 18 - 20 October.
  • Access to thegamescom biz app for networking.
  • Access to the VIP/Speakers Lounge.
  • Opportunity to participate in the gamescom asia invest circle on 17 October (subject to organiser's approval). More info coming soon.

What is included in my business visitor ticket?

  • Access to the business area on 17 - 18 October.
  • Access to the entertainment area on 18 - 20 October.
  • Access to the gamescom biz app for networking.

Where can I register for the business area?

You are highly encouraged to register online for business area tickets as onsite prices will be much higher.

We're going cashless, so do note that we'll be accepting only card payments onsite.

If you have to register onsite, these are counter operational hours:

Date

Time (Singapore Time, GMT 8)

conference attendee

17 October 2024
18 October 2024

08:00 - 15:00
08:00 - 15:00

VIP

17 October 2024
18 October 2024

08:00 - 15:00
08:00 - 15:00

business visitor

17 October 2024
18 October 2024

08:00 - 18:00
08:00 - 18:00

I have registered online and received the confirmation email. What's next?

On the days of the event, bring your QR code ticket to Suntec Singapore Convention & Exhibition Centre to exchange it for your badge.

I have registered as a business visitor but have yet to receive my confirmation. Who should I contact?

First, check your spam or junk folders. Remember to mark emails from gamescom asia as safe so that they get into the right inbox. If more than 5 working days have passed since your registration and you have not received your ticket confirmation, please email ticketing@gamescom.asia.

I have a last-minute schedule conflict. Can I transfer my registration to my colleague?

All registrations are strictly non-transferable and non-refundable.

I am having trouble registering for gamescom asia, who do I contact?

Should you require assistance, please contact our registration team at ticketing@gamescom.asia.

gamescom biz - Networking and Business Matching

Is there a networking/business matching app at gamescom asia?

All registered business area attendees will be able to use the gamescom biz app to connect with exhibitors and other business attendees.

For more details, refer to our page on gamescom biz.

What is gamescom biz?

gamescom biz is an online platform and app dedicated to the gamescom, devcom and gamescom asia business communities. It allows exhibitors and attendees to connect and interact with each other and arrange F2F meetings ahead of coming onsite at gamescom asia.

Important event information like onsite notifications, Conference Agenda, Exhibitor List, and Exhibition Hall Map can also be accessed from the app.

Registered attendees will receive web access to gamescom biz and can also download the app for easy access at gamescom asia.

For more details, refer to our page on gamescom biz.

Do I need to pay for access to gamescom biz?

Access to the gamescom biz platform is included in your successful gamescom asia registration, therefore, you do not need to purchase an additional ticket or access as long as you have registered as a trade attendee. Register for your ticket here.

I will be attending gamescom asia physically. Why should I use gamescom biz app?

Time is precious when you have only 2 days at gamescom asia! The community is an important place to match with profiles you want to meet onsite at gamescom asia. You get to arrange those meetings, shortlist exhibitors, view the exhibitor and attendee list, and so much more, ahead of arriving in Singapore.

Important event information like onsite notifications, Conference Agenda, Exhibitor List, and Exhibition Hall Map can also be accessed from the app.

Link to download the gamescom biz mobile app will be available soon! 

I have registered. How can I access the gamescom biz?

Closer to the event, all registered attendees will receive an email from community@gamescom.asia, containing a 'magic link' that will activate your profile. You will receive this email about two weeks before the event, so do keep a look out. Be sure to check your junk/spam inbox, just in case.

Where can I access/download the gamescom biz app?

The platform is available as web access or as an app from App Store (iOS) or Google Play (Android).

The web version works best on Chrome and Firefox.

You will need to be a registered business delegate before you can access any community content.

Within the gamescom biz, gamescom and devcom are displayed, can I also see the content of this event?

You may be able to see limited content from these events but you will not be able to interact with gamescom or devcom attendees unless you are a registered participant of those events. Your gamescom asia registration only allows you access to the gamescom asia event. We are constantly making improvements to bring the larger community together, so do stay tuned for new updates.

How do I enable notifications from the gamescom biz web platform and mobile app?

Make sure you select 'Allow' when your browser's notifications prompt pop-up, and that the mobile app's permission to push notifications is enabled.

Can I also schedule meetings online?

Yes! If an attendee has a list of timeslots on his/her profile, this means that he/she is accepting meeting invites. To schedule a meeting, click on a timeslot. To schedule a virtual meeting, simply select 'Virtual Meeting' as the location. If you want to meet onsite, select any of the locations listed under 'business area.' If you're meeting an exhibitor, their booth will be listed, otherwise you can meet at the 'gamescom biz lounge' onsite.

I have accepted a meeting invite from another participant and would like to reschedule. Can I change the timing myself?

No, you can't change the timing yourself. You will need to chat with the other attendee to discuss an alternative time and cancel the existing meeting. Once you have agreed on an alternative time, send a new meeting request.

How can I change my availability for meetings?

  1. Go to 'My Schedule'
  2. Click on 'My Meetings'
  3. On the right-hand side, you will see a 'MANAGE AVAILABILITY' link. Click on this and tick the suitable timeslots

Travelling to Singapore

Do I need a visa to enter Singapore?

To find out if you require a visa to enter Singapore, please visit the Singapore Immigration and Checkpoints Authority website.

For business visitors only, should you require an invitation letter to facilitate your visa application, please email ticketing@gamescom.asia with a copy of your ticket/confirmation email. Enquiries without an existing ticket will not be entertained.

Health and Safety Guidelines

You are not required to be vaccinated to enter. Masks are no longer required. However, we ask all attendees to remain mindful of their surroundings and practice social responsibility when attending the event. If you are feeling unwell, please stay home.

Any change in policies will be updated in accordance with the Government guidelines. Please access https://www.moh.gov.sg/news-highlights for the latest updates.

Where can I stay in Singapore?

We have partnered with select hotels within close proximity to the venue to offer preferred rates to all our overseas visitors. See our partner hotels here.

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